Privacy Policy

  1. The terms mentioned herein (together with the documents referred to on it) states the terms of use (the “Terms of Use”) on which you may make use of our “HGS Connect” application for mobile devices (the “App”). Please read these Terms of Use carefully before you download, install or use the App because all of the terms are important and together create a legal agreement that, once accepted by you, applies to you. Your download, installation or use of the App constitutes your acceptance of these Terms of Use which takes effect on the date on which you download, install or use the App. If you do not agree with these Terms of Use, you should cease downloading, installing or using the App immediately.
  2. The App is owned solely by Hinduja Global Solutions Limited and its affiliates, an Indian company having its registered office at Hinduja House, 171, Dr. Annie Besant Road, Worli, Mumbai 400 018 and corporate office at 1st Floor, Gold Hill Square Software Park, No. 690, Bommanahalli, Hosur Road, Bangalore 560 068 (and we refer to ourselves as “Company”, “we”, “us” or “our”). The App is operated under the trademark TLD Compass.
  3. We reserve the right to change these Terms of Use at any time without notice to you by posting changes on the __________ or by updating the App to incorporate the new terms of use. You are responsible for regularly reviewing information posted online to obtain timely notice of such changes. Your continued use of the App after changes are posted constitutes your acceptance of the amended Terms of Use.
  4. You affirm that you have the ability to enter into this Terms of Use. If you are under the age of consent in your jurisdiction to form a binding agreement, you affirm that you are either an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Terms of Use, and to abide by and comply with this Terms of Use.
  5. Subscription to the Service. Subject to your compliance with these Terms of Use, and payment of applicable fees, we hereby grants you, and you accept, a worldwide, non-exclusive, non-transferable, non-sublicensable, and fully revocable right to access and use the App for your personal purposes only. Your subscription to the App is limited to the one (01) in number unless otherwise indicated under a valid license (e.g., volume license) granted by us. Notices. Any permitted copy of the App that you make must contain the same copyright and other proprietary notices that appear on or in the App. You shall comply with all applicable laws relating in any way to its performance of its obligations under these Terms of Use. You agree to comply fully with all applicable export laws and regulations in any jurisdiction to ensure that neither the App nor any technical data related thereto are exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations.
  6. Restrictions. You shall not engage in the following when using the App.
    1. Activities that violate the law, court verdicts, resolutions or orders, or administrative measures that are legally binding
    2. Modify, adapt or translate the App
    3. Reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the App except to the extent you may be expressly permitted under applicable law to decompile only in order to achieve interoperability with the App
    4. RENT, LEASE, SELL, SUBLICENSE, ASSIGN OR TRANSFER YOUR RIGHTS IN THE APP, OR AUTHORIZE ANY PORTION OF THE APP TO BE COPIED ONTO ANOTHER INDIVIDUAL OR LEGAL ENTITY’S COMPUTER/ MOBILE
    5. Use or offer the App on a commercial basis.
    6. Activities that may hinder public order or customs.
    7. Activities that infringe intellectual property rights, such as copyrights, trademarks and patents, fame, privacy, and all other rights of the Company and/or a third party granted by the law or contract.
    8. Activities that post or transmit violent or sexual expressions; expressions that lead to discrimination by race, national origin, creed, sex, social status, family origin, etc.; expressions that induce or encourage suicide, self-injury behavior, or drug abuse ;or anti-social expressions that include anti-social content and lead to the discomfort of others.
    9. Activities that lead to the misrepresentation of the Company and/or a third party, or intentionally spread false information.
    10. Activities deemed to be violation of these Terms of Use by the Company.
    11. Activities that use the App for sales, marketing, advertisement, soliciting or other commercial purposes (except for those approved by the Company); or use the Service for purposes other than the App’s true intent.
    12. Activities that benefit or collaborate with anti-social groups.
    13. Activities that are related to religious activities or invitations to certain religious groups.
    14. Activities that illegally or improperly lead to the collection, disclosure, or provision of other's personal information, registered information, user history, or the like.
    15. Activities that interfere with the servers and/or network systems of the App; that abuse the App by means of BOTs, cheat tools, or other technical measures; that deliberately use defects of the App;, or that interfere with the Company's operation of the App or a users' use of the App.
    16. Activities that aid or encourage any activity stated in Clauses hereinabove.
    17. Other activities that are deemed by the Company to be inappropriate.
  7. If you are using rooted device, you agree to bear any risk associated with using a rooted device

  8. Account
    1. You represent and warrant that, when providing information about yourself to the Company, it shall provide genuine, accurate, and complete information while using the App, and keep such information up-to-date at all times.
    2. If you register a password while using the App, you shall exercise due care and responsibility in order for the password not to be used in an unlawful manner. The Company may treat all activities conducted with the password as activities that have been conducted by the holder of the password yourself.
    3. You may delete your account and withdraw from using the App, at any time.
    4. The Company may suspend or delete your account without giving prior notice to you if the Company believes that you are violating or have violated the Terms of Use.
    5. The Company reserves the right to delete any account that has been inactive for a period of a year or more since its last activation, without any prior notice to you.
    6. Your rights to use the App shall expire when your account has been deleted for any reason. The account cannot be retrieved even if you have accidentally deleted the account.
    7. Each account in the App is for the exclusive use and belongs solely to the owner of the account. You may not transfer or lend your accounts to any third party nor may their accounts be inherited by any third party.
  9. Ownership
    1. All right, title and interest in and to the App and any documentation, including all enhancements and other modifications thereto made by the Company, and all copyrights, patents, trademarks, service marks and other intellectual property or proprietary rights relating thereto, are and shall remain exclusively with the Company. You acknowledge that no such right, title or interest in or to the App or the documentation, is granted under this Terms of Use and that no such assertion shall be made by you. You shall have only the rights to use the App as per these Terms of Use
    2. The Company is free to use your data/ reports generated upon using the App in any manner it deems fit.
    3. The App may contain or be provided together with third party and/or open source software. Copyrights to the open source software are held by the respective copyright holders indicated therein. You are solely responsible for the compliance of such third party and/or open source software and the Company will not be liable directly or indirectly for any acts or omissions by you. The following open source software are included in the App:
  10. Warranties and Liability

    YOU ASSUME ALL RESPONSIBILITY AND RISK WITH RESPECT TO YOUR USE OF THE APP. THE APP IS AVAILABLE “AS IS,” AND “AS AVAILABLE”. YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS AND ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE APP, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT USE OF THE APP WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT ERRORS WILL BE DETECTED OR CORRECTED. WE DO NOT ASSUME ANY LIABILITY OR RESPONSIBILITY FOR ANY VIRUSES, BUGS, MALICIOUS CODE OR OTHER HARMFUL COMPONENTS, DELAYS, INACCURACIES, ERRORS OR OMISSIONS, OR THE ACCURACY, COMPLETENESS, RELIABILITY OR USEFULNESS OF THE INFORMATION DISCLOSED OR ACCESSED THROUGH THE APP. WE HAVE NO DUTY TO UPDATE OR MODIFY THE APP AND WE ARE NOT LIABLE FOR OUR FAILURE TO DO SO. IN NO EVENT, UNDER NO LEGAL OR EQUITABLE THEORY (WHETHER TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE), SHALL WE OR ANY OF OUR RESPECTIVE EMPLOYEES, DIRECTORS, OFFICERS, AGENTS OR AFFILIATES, BE LIABLE HEREUNDER OR OTHERWISE FOR ANY LOSS OR DAMAGE OF ANY KIND, DIRECT OR INDIRECT, IN CONNECTION WITH OR ARISING FROM THE APP, THE USE OF THE APP OR OUR TERM OF USE WITH YOU CONCERNING THE APP, INCLUDING, BUT NOT LIMITED TO, COMPENSATORY, DIRECT, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES, LOST ANTICIPATED PROFITS, LOSS OF GOODWILL, LOSS OF DATA, BUSINESS INTERRUPTION, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF WE HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IF ANY LIMITATION ON REMEDIES, DAMAGES OR LIABILITY IS PROHIBITED OR RESTRICTED BY LAW, WE SHALL REMAIN ENTITLED TO THE MAXIMUM DISCLAIMERS AND LIMITATIONS AVAILABLE UNDER THIS AGREEMENT, AT LAW AND/OR IN EQUITY.

  11. Indemnity

    You agree to indemnify and hold the Company and each of our affiliates, successors and assigns, and their respective officers, directors, employees, agents, representatives, licensors, advertisers, suppliers, and operational service providers harmless from and against any and all losses, expenses, damages, costs and expenses (including attorneys’ fees), resulting from your use of the App and/or any violation of these Terms of Use.

  12. Privacy
    1. The Company places its highest priority on the privacy of its users.
    2. The Company agrees to protect the privacy and personal information of its users in accordance with the HGS Privacy Policy.
  13. Governing Law and dispute resolution

    This Terms of Use will be governed by and construed in accordance with the substantive laws in force in India. The commercial court of Bangalore, India shall have exclusive jurisdiction over all disputes relating to this Terms of Use. This Terms of Use will not be governed by the conflict of law rules of any jurisdiction or the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.

  14. Termination
    1. We can each end this Terms of Use anytime we want. The Company may terminate this Term of Use or the use of the App at any time with notice to you. On termination, you lose the right to access or use the App.
    2. The following shall survive termination:
      • Our rights to use and disclose your feedback;
      • The Company’s rights to further re-share content and information you shared through the App;
      • Clauses 9 (Warranties and Liability), 10 (Indemnity), 12 (Governing Law and dispute resolution), and 13 (Termination) of this Terms of Use.
  15. Notification and Contact

    If you have any questions about the foregoing Terms of Use, please contact us at legal@teamhgs.com or at the registered office attached drawing an attention to the Legal Department.

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