Carrie Ramskill gets candid on what it takes to deliver exemplary customer service, how COVID19 has redefined the boundaries of customer service and she even gives us a sneak peek into her likes and dislikes
Catch the highlights of Episode #3 with Carrie Ramskill
Show Notes:
0:00 to 1:40 – Introduction and overview of the episode
1:50 to 6:13 – Carrie Ramskill, COO, HGS UK and Peter Ballard, Customer Service Advisor, UKHSA talk about the importance of customer service and managing expectations
7:02 to 11:50 – Know Your Leader with Carrie Ramskill
12:13 to 15:42 – Business Updates
