Latest Episode
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#28: Lights, Culture, Action – A Conversation with Giridhar GV

In this inspiring episode, Giridhar GV, Global Chief Human Resource Officer at HGS, reflects on the forces shaping organisational culture today. With over three decades of experience across hospitality, BPM, and professional services, he brings together wisdom, lived stories, and a people-first perspective. From leadership behaviour to digital transformation, from everyday rituals to moments of crisis — this episode explores how culture becomes a shared compass that guides an organisation forward.... Read more

Recent Episodes

Aug 20, 2025
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#27: Breaking the Binary – Women Who Lead in Tech

In this empowering episode, we are joined by Magdalene Frank, Director of Data Science & Advanced Analytics at Hanesbrands Inc., and Savita Jones, Sen...Read more

Jun 18, 2025
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#26: United in Pride – Voices of Our Global LGBTQ+ ERG

In this special Pride Month episode of SONIC, we shine a spotlight on the LGBTQ+ Employee Resource Group (ERG) at HGS—a vibrant, voluntary collective ...Read more

Jun 12, 2025
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#25: Storytelling for Belonging – Communication, Queerness, and the Workplace

In this Pride Month special, we have a special guest, Aruna Ganesh Ram, DEIB specialist, performer, and co-founder of Breath Beings,

Mar 13, 2025
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#24: Women in Motion Alliance – Accelerating Action

Welcome to a special episode of SONIC, where we continue our International Women’s Day celebrations with an insightful conversation on Women in Motion...Read more

Mar 07, 2025
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#23: Accelerating Action: International Women’s Day Special

Welcome to a special episode of SONIC, where we kickstart our International Women’s Day celebrations! This year, we explore why IWD remains relevant t...Read more

Dec 18, 2024
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#22: Reflecting on 2024: A Year of Growth and New Beginnings

Join the HGS leadership team as they reflect on a year of transformation, innovation, and resilience while looking forward to the exciting opportuniti...Read more

Sep 24, 2024
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#21: Sign of Our Times – Celebrating International Sign Language Day

Join us in this special episode as we celebrate International Sign Language Day and shine a light on the power and beauty of sign language. This episo...Read more

Aug 12, 2024
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#20: Future Focus (Part 2) - Voices of Today's Workforce

In this second part of our exploration into the evolving priorities of today’s workforce, we hear directly from employees about their experiences and ...Read more

Aug 09, 2024
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#19: Future Focus (Part 1) - Understanding Today’s Workforce

Join us for an insightful episode as we explore the evolving priorities of today’s workforce and what it means for talent acquisition and retention at...Read more

Jun 20, 2024
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#18: All About Behaviours

Join us for a heartful episode of SONIC, where we delve into the critical role of Behaviours in shaping the organizational culture at HGS UK. Our gues...Read more

Apr 23, 2024
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#17: Breaking Barriers with Science

Join us for a compelling episode on SONIC, as we dive deep into the remarkable life of Professor Krishna Misra, a pioneering biotechnologist who has s...Read more

Mar 05, 2024
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#16: Love Reimagined

Welcome to a special video episode featuring our HGS colleagues- Virgil Wong, Solutions Marketing Head, and Ranjani Rengarajan, DGM, Internal Communic...Read more

Dec 27, 2023
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#15: Your voice, your stories: a year-end special

Welcome to a special year-end episode! Today, we reflect on the past 12 months, sharing moments of pride and success from our "Champion Every Moment" ...Read more

Nov 16, 2023
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#14: Navigating through CX, Metaverse, and Emojis with Nat

In this episode, Nat decodes the Metaverse and CX jargon, revealing the keys to success in today's dynamic world. From World Cup strategies to the pow...Read more

Oct 23, 2023
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#13: Your mental health matters

At HGS, we care for your mental well-being. Here's a special episode on the importance of prioritizing mental wellness followed by a quick rundown of ...Read more

Sep 20, 2023
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#12: Maximizing growth through new experiences

Embark on a journey with Pushkar Misra as he uncovers the transformative power of embracing new experiences for personal and professional growth.

Aug 17, 2023
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#11: The Heart of Work: Transforming employee experience

Join Savita Jones and Ryan Collins as they guide us through their experience of learning and transforming employee experience.

Jun 26, 2023
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#10: Wondering how to be the change you wish to see?

Catch the highlights of the 10th episode with Nikki Gibson - a passionate advocate for equality, equity, and inclusion for all

Jun 01, 2023
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#9: Dream Big, Get Stuff Done, Have Fun!

This is the mantra Patrick Elliott, CEO of HGS UK swears by. He began his professional journey as a scientist and built an incredible career spanning ...Read more

Mar 28, 2023
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#8: HGS leaders Embrace Equity

On International Women’s Day, leaders across HGS came together to share their experiences and insights on what it takes to create empowered wome...Read more

Mar 16, 2023
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#7: All About Benefits

Living in the UK? These are some benefits that you could avail. The current cost of living crisis is hard on all. But you can find ways to alleviate s...Read more

Feb 10, 2023
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#6: In Conversation with Santanu Nandi, SVP – Business Excellence & Transformation, and Head of Operations, USA, Jamaica & Colombia

Santanu Nandi, SVP – Business Excellence & Transformation, and Head of Operations, USA, Jamaica & Colombia talks about his new role leading operations...Read more

Dec 20, 2022
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#5: Highlights of 2022

It has been a roller-coaster of a year at HGS! How did it all pan out? Find out only on this exclusive, year-end episode of SONIC. Also, don’t m...Read more

Nov 10, 2022
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#4: In Conversation With Srinivas Palakodeti, CFO, HGS

Srinivas Palakodeti, CFO of HGS in this episode of SONIC talks about donning the hat of CFO of a BPM company, how to overcome the troubles brought on ...Read more

Oct 04, 2022
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#3: In conversation with Carrie Ramskill, COO, HGS UK on National Customer Service Week

Carrie Ramskill gets candid on what it takes to deliver exemplary customer service, how COVID19 has redefined the boundaries of customer service and s...Read more

Sep 13, 2022
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#2: A tête-à-tête with Giridhar G V, Executive Vice President, Global Human Resources

Catch us in conversation with Giri as he offers a glimpse into the future of work, shares his take on HGS values and reveals his unique penchant for f...Read more

Aug 29, 2022
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#1: Interview with Partha Desarkar, Group CEO

In the inaugural episode of SONIC, Group CEO Partha Desarkar gets candid about the HGS journey, leading a company through a pandemic, his personal int...Read more

Disclaimer: The views and opinions expressed in the podcast are those of the speakers and do not necessarily reflect the views or position of any entities they represent.